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Emotional intelligence essay


Emotional Intelligence (EI) is a recent concept proposed by Drs John Mayer and Peter Salovey (1990) and later popularized by Daniel Goleman (1995). Emotional intelligence is defined as an individual’s ability to “know, feel, and judge” emotions in ways that maintain interpersonal relationships. The premise of emotional intelligence, therefore, is the ability to effectively manage one’s emotions and regulating them in ways that promote personal and professional growth. Goleman expounded on emotional intelligence, identifying five domains that include:


· Knowing your emotions,


· Managing your emotions,


· Motivating yourself,


· Recognizing and understanding people’s emotions,


· Managing relationships.


Thus, an individual with a high EQ can use their emotions for good, managing them for effective and positive outcomes. EQ is important to everyone’s life as it influences the paths that our behaviors and relationships lead since, after all, we base all our actions on emotions.


In everyday life, it is almost impossible to evaluate the impact of EQ on an individual’s performance. However, psychologists have found that there is a direct relationship between EQ and real-life outcomes. First, a high EQ improves an individual’s resilience, especially when they are leaders. Leaders face adversity in the workplace and for most, the responsibilities can prove to be stressful. For leaders with high levels of EQ, however, resilience comes from understanding their realities and avoiding succumbing to stressors. Ultimately, avoiding burn-out ensures that leaders endure in the face of obstacles.


Another positive impact of a high EQ is the ability to tackle challenges in high-stress environments like the workplace and deliver on work performance. EQ enables an individual to manage stress and build meaningful relationships which in turn positively impacts delivery on work goals and satisfaction with life. Employees that exhibit high abilities to cope with changes in the workplace find themselves in demand as employers appreciate the ability of efficient delivery in the face of dynamic roles. Motivation is another direct outcome of emotional intelligence as an individual who understands their goals, relationships, and work can achieve them. Motivation, essentially, directs and sustains a particular behavior and when that energy comes from within, it is possible to deliver. The ability to manage emotions internally and deliver on results stems from high emotional intelligence. Additionally, if one individual has high EI, they can influence the same in others by motivating them towards delivery.


Some of the ways through which we can increase our emotional intelligence (EQ) are:


· Self-awareness: the first stage of developing a higher EQ is to know ourselves, which means being able to recognize and understand our emotions. For example, when we find ourselves in a high-conflict situation, like an argument with a friend, we need to identify various emotions such as anxiety and anger readily. A high EQ means not falling to these emotional states and instead, cultivating positive as opposed to negative thoughts and behavior.


· Emotional regulation: As human beings, we all have weaknesses and sometimes, our first instinct towards conflict is to get destructive. EQ means being able to contain ourselves from overreacting and positively processing these negative emotions. Considering all the solutions to a problem and resisting from reacting when emotionally charged can help us make the right decisions.


· Empathy: to develop better interpersonal relationships, we need to be able to empathize with people around us, and to do this, we need to understand their emotions. Being empathetic means always anticipating how others will react to our actions and the behaviors of others. Sharing positive feelings and understanding the frustrations of others can help us develop healthy reactions to situations and in effect, impact our relationships.


· Social skills: knowing how to communicate and meet the expectations of others sums up the meaning of social skills. To master EQ, therefore, we need to develop concise social skills by regulating our emotions, having empathy, and being aware of our emotions.


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